
Kuro
0 reviews
About
Jelena
Sunday 09 February 2025Mohamed
Saturday 08 February 2025Luigi
Saturday 08 February 2025Neil
Friday 07 February 2025Nadia
Saturday 01 February 2025shane
Friday 31 January 2025Rice was hard, barely any fish inside the rolls, poor quality all round major disappointment. Awful rice
Kuro replied
Hi Shane,
We’re really sorry to hear that your experience didn’t meet expectations. We take great pride in the quality of our sushi, so it’s disappointing to hear this feedback. We’d love the opportunity to make things right and ensure your next takeaway is a much better one.
Thanks for your feedback, and we appreciate you giving us a try.
Warm regards
Kuro Team
Niamh
Thursday 30 January 2025Kelly
Monday 27 January 2025Mark
Sunday 26 January 2025Keith
Monday 20 January 2025Why oh why did i let someone talk me into giving this a second try. Exact same experience. This time they didn't deliver the drink at all. Chicken was overcooked and dry. So chewy that again, most was spat out. Convinced the rice is microwaved. Sloppy mush. I've had bad takeaways but this is the worst. There is no way an experienced chef is putting this food out. Food this bad goes in the bin not sent out to a paying customer. Awful food and awful service.
Kuro replied
Hi Keith,
Thank you for sharing your feedback with us. We sincerely apologise for any disappointment caused. This is not the standard of food or service we strive to deliver at kuro, and we take your feedback very seriously. Also we never try to removed any of your review, We always encourage honest reviews and try to reach out privately to resolve issues more effectively. In this case I could like offer you a free meal and come in to restaurant in kuro, I will make sure to give you the best possible experience. And please give us a call to make a reservation.
Thank you again for brining these matters to our attention.
Warm regards,
Kuro Team
A little bit about us
Teppanyaki and Sushi restaurant.
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Delivery times
Monday
17:00 - 21:30
Tuesday
17:00 - 21:30
Wednesday
17:00 - 21:30
Thursday
17:00 - 21:30
Friday
13:00 - 22:00
Saturday
13:00 - 22:00
Sunday
13:00 - 22:00
Business details
Kuro
8 The Mall
Waterford Waterford
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