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Price Promise

We guarantee you’ll pay the same price for your meal ordered on Just Eat as you would ordering from the restaurant direct*

So, if you find your order placed on Just Eat advertised by the restaurant for less (either on a menu popped through your door or advertised anywhere online) then we’ll send you double the difference in the form of a Just Eat voucher.

That’s our Price Promise to you.

Making a claim couldn’t be easier. Simply pop your Just Eat order number into the form below and upload any links or photo evidence to show your order advertised by the restaurant cheaper elsewhere. It’s as easy as that! Once we’ve received your submission, we’ll get back to you within 24 hours.

*Excludes card payment and delivery fees, special offers, collection and dine in orders (if you place a collection order on Just Eat or order directly with the restaurant and collect your order from the restaurant or eat/dine in at the restaurant).

Submit a Price Promise claim

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Attachments

To help us process your claim, please upload photo evidence to show your order advertised by the restaurant cheaper elsewhere.